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Trilliant and CRELL Strengthen Partnership
Trilliant and CRELL Strengthen Partnership with SaaS Migration to Advance Grid Modernization in Chile
Cooperativa Regional Eléctrica Llanquihue (CRELL) has taken a major step toward modernizing its grid by migrating to Trilliant’s SecureReach and next-generation head-end system for data management. This reinforces a partnership that spans years and is a shared vision for a smarter, more resilient energy future.
Under a new multiyear agreement, CRELL is leveraging Trilliant’s platform to enhance reliability, scalability, and regulatory compliance while unlocking advanced smart-grid capabilities for more than 24,600 customers across southern Chile.
“This transition reflects our shared vision for a resilient, scalable, and intelligent grid,” said Nick Matchett, Managing Director, Latin America & the Caribbean for Trilliant.
Powering Progress in Chile
The migration builds on CRELL’s existing investment in Trilliant’s proven AMI and communications infrastructure, underscoring confidence in Trilliant’s ability to deliver secure, interoperable, utility-grade solutions that meet evolving operational and regulatory needs.
By scaling with Trilliant, CRELL gains:
- Enhanced resilience and growth opportunity—supporting up to 14 million endpoints.
- Lower total cost of ownership through streamlined operations.
- Future-proof compliance with Chilean regulatory and cybersecurity requirements.
Smarter Operations, Better Customer Experience
The added platform unlocks significant operational gains, including:
- Improved outage information and system visibility down to the transformer level.
- Accurate billing for selected customers without inconvenience.
- Advanced smart-grid insights to integrate distributed energy resources (DER) and optimize voltage control.
- Flexible multi-meter options for cost optimization.
At the heart of this transformation is Trilliant’s SecureReach platform, delivering exceptional range, secure utility-grade performance, and simplified deployment, helping CRELL operate its distribution network more reliably, safely, and cost-effectively.
AI: The Next Frontier for Smarter Grids
Utilities worldwide increasingly view artificial intelligence as a critical enabler for grid modernization, helping them analyze vast data sets, predict outages, and optimize distributed energy resources. Yet many face challenges in building the expertise to fully leverage these tools.¹
By migrating to Trilliant’s AI-ready SaaS platform, CRELL is ahead of the curve. The platform’s advanced analytics capabilities will enable the cooperative to:
- Predict and prevent outages through real-time insights.
- Optimize voltage control and DER integration for greater efficiency.
- Unlock adaptive grid operations that evolve with customer needs.
This future-proof approach ensures CRELL can scale and innovate without the complexity of managing on-premises systems and empower them to lead in reliability, compliance, and customer experience.
“Because our platform is AI-enabled, CRELL can harness advanced analytics and future AI applications as they mature,” said Nick Matchett. “It’s about faster restoration, better visibility, and a smarter customer experience—built on a secure, interoperable foundation.”
This deployment underscores Trilliant’s commitment to advancing energy modernization in Latin America and reinforces its leadership in secure, interoperable smart-grid platforms.
Discover how Trilliant is working with leading energy organizations to shape the future of grid modernization. Contact us today.