Trilliant Services

From AMI deployment to street lighting systems. From massive network implementations to small numbers of new device connections. No matter the size or scope of your project, you can trust Trilliant’s professional services team to help you maximize the value of your investment.

Maximizing the Value of Your Technology Investment

Trilliant understands our customers’ business requirements. Our experts help you make the right choices during every phase of your project:

  • Choosing the best network configurations, devices, and applications that will help you reach your goals.
  • Designing and developing the new solution
  • Integrating it into your existing and planned systems.
  • Deploying and testing the solution—tuning and optimizing it at every stage.
  • Maintaining and supporting the solution to ensure you get your full return on investment.

Trilliant’s experts underpin your project with the advanced capabilities you need to reach your goals—today and tomorrow.

Trilliant’s Value Advantage

Trilliant brings a team of industry experts with deep domain expertise in delivering and maintaining solutions that meet our customers’ current and future needs. You can rely on Trilliant for:

  • Experience: We’ve deployed our solutions for clients who serve more than 70 million customers around the world. We’ve handled all types of geography and configurations across North America, Europe, Asia Pacific, and Latin America.
  • Expertise: Our team supplements your staff with technical expertise in RF communications, networking, IT systems and metering solutions. We offer deep domain knowledge in Smart Grid and Smart City communications, applications, network management, and business processes.
  • Delivery Innovation: Trilliant’s deep and broad global experience drives continuing innovation. We ensure that your project benefits from:
    • Advanced analytics and sophisticated work methods.
    • Flexibility to deliver solutions tailored to your exact needs.
    • A scalable approach that can deliver projects of any size.
  • Life-Cycle Commitment: At Trilliant, we believe that outstanding service delivery must span the entire life of your system. Our systematic and informed life-cycle methodology aligns with your organization’s requirements through all phases of your project. Our experts don’t simply provide hardware. We engage with you as partners for the entire life of your system. We help you:
    • Frame your vision by mapping requirements and building a process for moving forward.
    • Build and deploy a system that integrates with current infrastructure, and deployment
    • Run your operations, underpinning your system with the maintenance and ingenuity you need to adapt and grow as your needs and requirements evolve.
  • Trilliant offers a selection of deployment options that help ensure your project’s success.

Deployment Options

Trilliant offers a selection of deployment options that help ensure your project’s success.

  • Project Management. Trilliant’s professional services team and project managers work closely with our utility customers to help deploy and integrate their networks and software (UnitySuite® / PrimeRead®), ensuring that objectives are defined, and milestones are met.
  • Network Design and Consulting Services. Trilliant takes a multi-phased approach to network design, including network modeling and system dimensioning. We leverage real-world data collected from millions of smart end devices managed by the Trilliant systems.
  • Software Installation and Integration. Trilliant’s professional services team works with your IT staff to install the UnitySuite® or PrimeRead® Head-end System on-premises and integrate its applications into existing enterprise software.
  • Application Hosting. Trilliant offers turnkey cloud-based hosting services for data collection, daily operations, and monitoring. You can access your UnitySuite® or PrimeRead® Head-end data on a Trilliant-hosted environment via secure internet connection, complete with system administration and support.
  • Technical Training. Trilliant’s professional services team provides an in-depth, hands-on curriculum developed by our product experts. We provide training courses on-site and online, tailored to meet your specific needs.
  • Maintenance and Support. We offer the ongoing service and technical support required to maintain and optimize your network and head-end systems (UnitySuite® or PrimeRead®).