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Beyond the Metering Gap: Why AMI Is the Key to Modernizing Utilities in Africa
How AMI Is Driving Utility Modernization and Customer Engagement Across Africa
Utilities across countries like Nigeria and throughout the broader EMEA region are at a turning point. As utilities work to modernize operations and strengthen customer engagement, the focus is not only on closing the metering gap but also on unlocking the full potential of Advanced Metering Infrastructure (AMI) to build smarter and more resilient energy networks.
At Trilliant, we’re helping utilities do exactly that. Our Next-Generation RF Mesh platform for AMI delivers a secure, scalable, and device-independent foundation for advanced use cases that go far beyond billing and prepayment.
Why AMI Matters More Than Ever
A next-generation AMI network transforms utilities from basic metering to strategic grid intelligence. Utilities can leverage AMI to:
- Improve reliability through real-time grid monitoring and automation.
- Enhance customer engagement with tools for energy monitoring, budgeting, and usage tracking.
- Support energy transition goals by integrating renewables, EV charging, and battery storage.
Globally, we’re seeing how these capabilities transform customer perceptions of smart meters—from skepticism to empowerment.
Advanced Use Cases That Drive Value
Trilliant’s AMI platform enables Nigerian utilities to design networks that go beyond basic metering, supporting advanced use cases tailored to the region’s unique challenges and opportunities, including:
- Distribution Automation – Real-time monitoring and control of feeders and transformers to reduce technical losses and improve reliability in areas with frequent outages.
- Prepaid Energy Programs – Supporting Nigeria’s strong demand for prepayment by providing secure, flexible options that enhance revenue assurance and customer convenience.
- Demand Response – Helping utilities manage peak load during high-demand periods, reducing stress on Nigeria’s grid and avoiding costly generation.
- Smart Streetlighting – Enabling municipalities to remotely manage public lighting for energy savings and improved urban safety.
- Outage Management – Rapid detection and restoration of outages using real-time smart meter data, critical for improving service in regions with unstable supply.
- Remote Connect/Disconnect – Allowing utilities to activate or deactivate service without sending field crews, reducing operational costs and improving customer service.
- Time-of-Use (TOU) Tariffs – Supporting regulatory initiatives to encourage off-peak consumption and optimize grid performance.
- Distributed Energy Resources (DER) Integration – Simplifying the integration of solar, battery storage, and EV charging into Nigeria’s grid, supporting the country’s renewable energy goals.
- Data-Driven Decision Making – Leveraging AMI data for transformer health monitoring, feeder reliability analysis, and reducing non-technical losses—key priorities for Nigerian utilities.
With its device-independent, secure, and scalable platform, Trilliant is helping utilities unlock the full value of AMI, not just for billing, but for building smarter grids and more resilient energy networks.
Driving Energy Transition in Africa
Trilliant’s continued expansion in Africa reflects the region’s strategic importance and the growing demand for digital infrastructure that supports energy transition goals.
Earlier this year, the company renewed its partnership with Aquivis Technologies Limited, highlighting a milestone with the successful delivery of a Next-Gen SecureMesh Proof of Concept (POC) for Ibadan Electricity Distribution Company (IBEDC) in Nigeria.
In the POC, Trilliant and Aquivis Technologies demonstrated a robust AMI system capable of reliable two-way communication and data collection in near real time.
With Trilliant’s platform, the utility now has access to intuitive dashboards that provide real-time insights into outages, tamper alerts, and power quality alarms from installed smart meters. In addition, the utility can monitor 15-minute consumption load profiles, which are reliably aggregated by Trilliant’s Head End System (HES) on an hourly basis, enabling data-driven decisions and improved operational visibility.
Ready to Transform Your Utility Operations?
Partner with Trilliant to unlock the full potential of AMI and smart grid solutions.
Contact us today to learn how our Next-Gen RF Mesh AMI platform can help you achieve operational excellence and customer satisfaction.
