System Integration Engineer - Trilliant

Latest News

System Integration Engineer

Location – Kuala Lumpur

Position Type – Full Time/Regular

Trilliant® empowers the energy industry with the only purpose-built communications platform that enables utilities and cities to securely and reliably deploy any application – on one powerful network. With the most field-proven, globally compliant solution in the market, Trilliant empowers you by connecting the world of things™. We empower our employees to deliver on our commitment to our customers by encouraging passion, accountability, confidence, and energy for excellence. We invest in our people and provide opportunities for employees to grow themselves, their career, and our business.

Trilliant Networks is a fast-growing clean-tech company providing end-to-end wireless smart-grid solutions to utilities worldwide.  Using advanced wireless networking technologies, Trilliant’s solutions help utilities to integrate renewable energy into the grid, make the grid more reliable, and give consumers more control over energy consumption.  Trilliant is currently hiring a Systems Integration Engineer who will report to the Director of Customer Operations. The Systems Integration Engineer will be responsible for providing professional services as a key member of the Trilliant solution delivery team, focusing on the quality of the deliverables.

 

ESSENTIAL FUNCTIONS

  • Install and configure Trilliant software
  • Troubleshoot and resolve system issues in customer environments
  • Test end to end HES to Meter integration
  • Perform informal training to customer user groups on use and maintenance of software
  • Participate in project teams deploying Trilliant software and other IT components. In most cases, the software implementation will be part of a larger Trilliant technology deployment involving large scale (>1Million devices) networks
  • Support the overall Project Director\Manager\ System Integration Lead as needed in project management activities
  • Contribute to business process analysis and design, deployment planning and execution, training development and delivery activities
  • Interface with internal and client team members to complete project activities and required deliverables
  • Develop expertise related to the utility industry and the Trilliant solution
  • Other duties as required

POSITION REQUIREMENTS

  • 5+ years hands on experience with implementation and testing complex AMI systems
  • Experience with Smart Meter and DLMS/COSEM
  • Attention to technical detail
  • Strong troubleshooting skills and a tenacious approach to issue resolution
  • Experience in the Utility, Smart Grid, AMI or Energy Management field is a plus
  • Capable of communicating effectively to both business and technical resources
  • Ability to excel in a dynamic, high growth environment
  • Broad working knowledge of enterprise systems technology including – Databases – Oracle, MySQL; Applications Development platforms – Java, XML; and Networking – Enterprise Security, Firewalls, TCP/IP; Operating Systems – Linux and Windows
  • Competency with Word, Excel, PowerPoint, SharePoint, MS project and similar business tools
  • Experience with Kubernetes and Docker is a plus
  • Must be able to travel up to 75% of the time

EDUCATION & CERTIFICATION

  • Bachelor’s degree in engineering, computer science or related discipline

PERSONAL ATTRIBUTES

  • Highly motivated, and able to work independently towards long term goals, undertaking personal initiatives to learn and advance one’s own understanding about Trilliant’s hardware and software products
  • Demonstrate a commitment to continuous learning regarding the installation, configuration and operation of the hardware and software components that make up an AMI network
  • Have the discipline to capture and record lessons learned from troubleshooting and support experiences for knowledge transfer to other staff and the development of FAQ’s
  • Demonstrate a sense of urgency when responding to issues according to defined Service Level Agreements to customer inquiries via telephone and web
  • Develop a technical competency with Trilliant hardware and software products necessary to provide technical support via telephone, web and email support to utilities customers
  • Excellent written and verbal communication skills are required for the customer project deliverable documents
  • Strong verbal and written communication skills; write clearly and concisely, speak articulately
  • Self starter, highly organized, ability to work under little supervision within a team

To apply for this position, please send your resume to careers@trilliant.com. Please include the title of the position in the subject line.