Utilities worldwide are deploying smart meters to provide consumers better visibility into their energy consumption, to enable demand response to reduce peak load, to manage voltage to reduce energy consumption, and to enable new customer offerings like time-of-use billing and prepayment. Smart meters have been shown to provide benefits to both consumers and utilities, and are helping everyone address modern energy challenges. Our advanced smart metering technologies are designed to work with virtually any system to provide a secure, powerful source of data now and for generations to come.
Our platform is purpose-built for Smart Metering, and provides you a way to bring the most advanced capabilities to your customers, including:
- Time of use pricing, and flexible tariff programs
- Reconnect / disconnect capabilities
- Interval and register reporting
- Outage and restoration notifications
- Voltage and power quality monitoring
- In-home devices and consumer engagement
Meter reading is the most basic function of any smart metering system, and the first thing Trilliant’s customer achieve in typical deployments. The meter-to-cash process is critical to utilities, and establishing early success in implementing this process provides an immediate benefit for utilities.
However, Trilliant enables Smart Metering applications far beyond basic meter reading.
Full meter data access
The Trilliant system is built to support full access to all meter tables, objects, functions, and profiles. The platform flexibility Trilliant developed with our early CellReader products have become core to our philosophy around metering: The job of the Trilliant platform is to provide reliable, secure, cost-effective access to all the capabilities offered by the meters. This approach has led Trilliant to provide full support for a wide range of residential, commercial and industrial, single phase and polyphase meters from a variety of vendors.
This unparalleled access to meter capabilities provides a unique opportunity for meter vendors to differentiate their meter offerings with new capabilities, and for utilities to take advantage of the most advanced meters available.
High performance at scale
Providing daily reads is a big step forward for many utilities that have traditionally read meters no more than once per month. Moving to 15-minute interval data once per day is a big step forward. However, many of the highest value applications – such as conservation voltage reporting – require more frequent meter reading and data collection. Trilliant’s communications platform – with Trilliant’s Distributed Data eXchange (DDX) technology and Trilliant’s high-bandwidth communications – is purpose built to provide the data collection performance required for the most demanding applications at the world’s largest utilities. Prepayment, conservation voltage reduction, and real-time pricing are all possible using Trilliant’s Platform.
Information in Action
Trilliant’s platform is also built for integration. Proven with a variety of the market leading MDM systems as well as many homegrown MDM, CIS, and billing systems, the Trilliant platform provides data access and integration using a variety of standards-based formats. The integration flexibility allows utilities to maximize the value from the new data available from the Trilliant Smart Metering system.
Real-time visibility into the distribution network
Deploying a smart metering system gives utilities the chance not only to ensure an effective meter to cash process and to enable new customer-focused applications, but also to get real-time visibility into the distribution grid. This capability is transformative for utilities, providing a real-time view of consumption patterns, distribution system loading, voltage and power quality variations, and power outages.
Power outages have traditionally been estimated using notifications from customers. This approach provides relatively slow notification of both outage and restoration, but also inconveniences the customer and often requires multiple trips from linemen to completely restore power. Smart Metering system deployment provides a new paradigm in outage management.
Fast and efficient outage response
With the Trilliant Smart Metering System deployed, utilities have real-time visibility into outages and restoration. By integrating the Smart Metering system into outage management systems, utilities reap many benefits that show up in improve SAIDI and SAIFI metrics as well as reduced operations costs. The Smart Metering systems allow utilities to:
- Detect outages faster – in many cases before phone calls start coming in
- Quickly determine the scope of an outage – immediate feedback on the scope of an outage enables a quick determination of where to send a truck for repair
- Immediately validate restoration – ensuring nested outages can be addressed before the crews are withdrawn
- Validate restoration without phone calls to customers – minimizing customer disruption and maximizing customer satisfaction
- Provide customer real-time visibility into outages as they happen – through websites, smartphone apps, and text messages