Trilliant offers a universal communications platform that is at the convergence of the smart grid, smart city, and global Industrial Internet of Things (IIoT) applications. We bring together multi-technology solutions, global capabilities, and mission-critical communications to deliver future-proof solutions.

We are a device-agnostic, integrated, multi-technology communication platform that provides flexibility to balance technological capabilities with economic needs. Trilliant is committed to best-in-class solutions that empower our customers and their customers to connect to the world of things

We are an equal-opportunity employer offering comprehensive benefits and compensation packages with a selection of insurance programs. We have dynamic and collaborative work environments with some of the brightest employees in the world. We invest in people and provide opportunities for our employees to grow hand in hand with our business.

Job Description:

In this role, the Manufacturing Supervisor will be responsible for planning and executing production to meet factory commitment dates and satisfy customer orders at the Atlanta manufacturing site. You will also participate in our Hardware Engineering teams, providing feedback on DFM/DFC for new projects. The ideal candidate should have experience with SMT (Surface Mount Technology) processes and electronic assemblies, having worked directly in the electronics industry. This position offers a fast-paced, multi-project environment where you will have an immediate impact on company revenue, product quality, and cost.

This position will also be responsible for documenting manufacturing process steps and quality inspection requirements used by the Manufacturing Associates, ensuring that all documentation meets ISO 9001 requirements. You will be responsible for identifying areas for improvement, streamlining processes, and driving toward KPI targets. You will be responsible for documenting related Corrective Action Requests in accordance with the 8D methodology and following through on permanent corrective actions to ensure the problem does not recur.

Position Responsibilities:

• Direct supervision of hourly manufacturing associates and equipment/facility maintenance, including hiring, dismissal of employees, goal setting, and regular performance reviews.
• Ensure a safe, ergonomic manufacturing environment for all employees on site.
• Ensure all manufacturing processes are documented in accordance with ISO standards.
• Maintain staffing levels based on customer demand and modeled labor efficiency.
• Maintain training records for the hourly manufacturing associates.
• Ensure all equipment and facility preventive maintenance is performed as scheduled.
• Lead internal production meetings and provide management with regular updates as required.
• Establish, track, report, and drive continuous improvement of operational KPI’s.
• Ensure products are produced at high Assembly and Test yields.
• Develop and maintain positive relationships with customers, component suppliers, and OEMs (Original Equipment Manufacturers).
• Implement manufacturing/quality best practices.
• Identify areas for improvement, promote the use of continuous improvement techniques such as Lean, Six-Sigma, and Poka-Yoke (error elimination) to improve labor and process efficiencies, yield, and cost.
• Propose design improvements and feedback for manufacturability, cost, and reliability.
• Assist with approvals of the first parts produced and production start-up documentation.
• Produce written reports and make presentations to Management.
• Occasional travel to Trilliant HQ, vendors, and/or customers.
• Develop and maintain positive relationships with customers, component suppliers, and OEMs (Original Equipment Manufacturers).
• Manage external inquiries on product quality issues and related customer RMAs.
• Provide leadership and/or participation in: Customer Quality Meetings (QM) and Quarterly Business Reviews (QBR).
• Participate in ISO internal and external audits. Actively participate in creating, reviewing, and updating the department’s ISO documents (quality), processes, and work instructions to ensure compliance level is met.
• Maintain skills by attending various training courses and ensure your personal development continuously.

Position Requirements:

• Minimum of 5 years of experience in a similar role.
• Manufacturing experience with assembly processes of printed electronic circuit boards and complete systems (box build).
• Solid knowledge of IPC standards.
• Excellent knowledge of ISO certifications.
• Experience with MES (Manufacturing Execution System) in the electronics industry.
• Problem-solving and value-added manufacturing (Lean MFG) skills.
• Exceptional customer service skills, ethics and an ability to empathize and foster good relationships in general.
• Excellent communication skills in English – written and oral; Spanish is an asset.
• Ability to work in a fast-paced environment where teamwork is essential.
• Proficient in MS Office applications.

Education/Certification:

• Associate or bachelor’s technical degree.
• 6 sigma green belt certification, preferred but not required.

Trilliant Values-

PASSIONATE-We find the right solutions for customers and exceed their expectations.

ACCOUNTABLE-We work smartly and tackle problems with urgency to get the job done.

CONFIDENT We look to the future and partner with each other to deliver world-class solutions.

ENERGIZED-We are excited and support the growth and direction of Trilliant.