A Commitment to Employees, Customers, Partners and the Community

Our customers depend on us to operate with integrity and accountability. That’s why strong governance is built into every aspect of our business—from product development to service delivery. It ensures we make sound decisions, uphold consistent standards, and remain a trusted partner to utilities and smart cities worldwide.

In 2019, we committed to evaluating and strengthening our governance processes across the business. Since then:

» 2023: Certified Level 2 EcoResponsible

» 2023: Environmental Award from City of Granby

» 2022: Ecovadis Silver

» Participating Member of the UN Global Compact since 2019

» 2022, 2023, 2024, 2025 ISO Certifications:

• ISO 9001:2015 – Quality Management System (Cary, Granby, Windsor, Bogota)
• ISO 14001: 2015 – Environmental Management System (Cary, Granby, Windsor, Bogota)
• ISO/IEC 27001:2022 – Information Security Management System (Cary, Granby, Windsor, Bogota)
• ISO 45001:2018 – Occupational Health and Safety Management System (Cary, Windsor)

Trilliant’s Sustainability Policy

At Trilliant, sustainability and environmental stewardship are foundational to our operations. We are committed to minimizing our environmental footprint, enhancing resiliency, and contributing to a sustainable energy future through responsible innovation, collaboration, and support for the energy transition.

Our Environmental Commitment

We recognize that electrification and grid modernization both present both risks and opportunities to our business, stakeholders, and the communities we serve. As part of our environmental management system, we are committed to identifying and addressing electrification related impacts both current and future through mitigation and adaptation strategies that strengthen infrastructure and operational resilience.

To ensure consistent implementation and meaningful outcomes, Trilliant is committed to:

• Operating our business in a manner that reduces environmental impact and protects natural resources.
• Integrating sustainability, resiliency, and energy efficiency into our product design and development processes.
• Managing the lifecycle of our products, solutions, and services in an environmentally responsible and future-focused manner.
• Reducing emissions through decarbonization and conserving energy, water, and other natural resources across our operations and supply chain.
• Assessing electrification related risks and opportunities and implementing adaptation strategies to enhance operational resilience and support distributed energy resources.
• Supporting customers and communities in their sustainability and electrification journeys.
• Maintaining full compliance with applicable environmental laws, regulations, and other obligations, and expecting the same from our business partners and contractors.
• Continuously evaluating the environmental impact of our business, setting goals to reduce these impacts, and measuring our progress.
• Using tools such as the SDG Action Manager and EcoVadis Sustainability Scorecard to assess and report our performance.
• Learning from outcomes and continuously improving our sustainability and electrification strategies to support clean energy innovation and digitalization of energy systems.

Third-Party Partners

Trilliant is committed to working with third-party vendors and service providers who, at a minimum, uphold the relevant environmental laws, regulations, and policies of the countries in which they operate. We conduct ongoing reviews of our key partners, guided by our Code of Conduct, to ensure they are contributing to the preservation of environmental resources and building resilience for future generations.